1. Agreement to Terms
By accessing or using Neo Decor Studio (the “Website”, “Service”), you agree to be bound by these Terms & Conditions. If you disagree with any part, please do not use our Service.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Service or make a purchase. By placing an order you represent that you meet this requirement.
3. Account Registration
- You must provide accurate, current, and complete information.
- You are responsible for maintaining the confidentiality of your login credentials.
- You are responsible for all activity that occurs under your account.
- Notify us immediately of any unauthorized use of your account.
4. Products & Pricing
- All prices are listed in USD and are subject to change without notice.
- Product images are for illustration purposes; actual products may vary slightly.
- We reserve the right to limit quantities, refuse or cancel orders, or correct pricing errors.
- Promotional codes and discounts are subject to expiry dates and conditions.
5. Orders & Payment
- Placing an order constitutes an offer to purchase, which we may accept or decline.
- Payment is processed securely through Stripe. We accept major credit/debit cards.
- You authorize us to charge the full order amount to your chosen payment method.
- Orders are confirmed only after successful payment authorization.
6. Shipping & Delivery
Shipping costs, methods and timelines are outlined in our Shipping & Delivery Policy. Delivery dates are estimates and not guaranteed.
7. Returns & Refunds
Returns and refunds are governed by our Refund & Return Policy.
8. Intellectual Property
All content on this Website — including logos, designs, product photos, text, graphics — is the property of Neo Decor Studio or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our written consent.
9. User Content
When you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display that content for marketing and promotional purposes. You represent that your content is accurate, lawful, and does not violate the rights of any third party.
10. Prohibited Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Service
- Interfere with the Service’s normal operation
- Use bots, scrapers, or other automated tools
- Submit fraudulent or misleading information
- Violate any applicable laws or regulations
11. Disclaimers
The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.
12. Limitation of Liability
To the maximum extent permitted by law, Neo Decor Studio shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the Service. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless Neo Decor Studio from any claims, damages, losses, liabilities, costs and expenses arising out of your use of the Service or violation of these Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of your jurisdiction, without regard to its conflict of law principles.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Changes are effective when posted. Continued use of the Service after changes constitutes acceptance of the new Terms.
16. Contact
For questions about these Terms, contact us at legal@neodecorstudio.com.